Rivers of Steel maintains a family atmosphere on the Explorer. Please be advised of these tips and guidelines to ensure your best possible experience.
COVID-19 Policies: Please be advised of our current COVID-19 policies.
Maintain Social Distance: In consideration of others, please be aware of your surroundings and extend the distance between yourself and others not in your group whenever possible.
What to Wear: Many patrons enjoy experiencing the Explorer from its outside areas; please dress for the weather.
Food & Beverages: No concessions are sold onboard the Explorer, but there are two water coolers on the boat for passengers to enjoy. You are welcome to bring onboard a snack, lunch, or non-alcoholic beverage to enjoy during your tour. Smoking / vaping is prohibited at all times.
Accessibility: The Explorer riverboat and its home dock are ADA accessible, which includes an ADA restroom onboard as well an elevator to navigate between the boat’s decks. Handicapped parking is available nearby at the Carnegie Science Center.
Photography: Photography is encouraged! However, for safety reasons videography and drones are prohibited.
Admission: Unless otherwise noted, all admissions are ticketed. By purchasing admission tickets, all visitors consent to be photographed.
Duration & Arrival: Guests may board Explorer one-half hour before their tour is scheduled to depart. The Hardest Working River Tour is scheduled to be three hours. However, for planning purposes, we recommend blocking two hours in your schedule. Guests should plan to arrive at least 15 minutes prior to the scheduled tour time. Should we encounter river traffic, the tour could be extended by as much as 15 minutes on the back end.
Weather Policy: Tours are rain or shine. Rivers of Steel will cancel a tour if inclement weather poses a threat to our guests or our vessel. In the event of unsafe river conditions, severe weather conditions, or mechanical failure or as required by the U.S. Coast Guard, other regulatory or governmental agency, our captain reserves the right to stay at dock, or if the vessel is underway, to return to dock. In such instances, refunds or exchanges can be issued for tickets purchased in advance.
For more information, contact tours@riversofsteel.com.